Great Hall Project



Can you hear that? It’s the faint hum of construction equipment in the distance. And it’s getting closer, but there is still more work to be done behind the scenes.

Since the start of the year, DEN and Great Hall Partners have focused on the design of the new Great Hall, with a lot of help from our friends. We have been working closely with TSA, our airline partners and concessionaires to help design a Great Hall experience that will be efficient and enjoyable for our business partners and our passengers.

As we near the start of construction this summer, activity in the terminal will increase. In fact, you may have noticed that some airlines have already moved their check-in counters to new, temporary spaces, and you can expect more movement in the coming weeks.

You will also start to see a few of our shops and restaurants in Jeppesen Terminal close in preparation for construction.

After the project begins this summer, you will see construction walls and new wayfinding signage in the terminal. Not to worry, however, we won’t re-build the entire terminal at once.

Indeed, construction will take place in phases:

Phase 1 will happen primarily in the middle section of the Great Hall

Phase 2 will move to the southern section (closest to the hotel and transit center)

Phase 3 will move to the northern section

Phase 4 will take place primarily in the areas where the Level 5 TSA screening areas are located today

Note: The map below depicts approximate work areas for the four different phases of the project.

We invite you to browse this site to learn more about the Great Hall Project and its mission to create a more efficient and enjoyable experience for the travelling public.

Be sure to subscribe below to receive Great Hall News — the official newsletter of the project — to stay in the know.

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As construction approaches, you may be wondering what’s happening to your favorite Jeppesen Terminal concessions.

In general, dining and shopping options in Jeppesen Terminal will be limited throughout the project, as all existing concessions will close eventually. The good news is the closures will happen in phases. And, we are actively working to secure temporary concessions in the terminal to help bring some food and beverage options to our passengers.

And, don’t forget, there are several great dining options at the Westin Hotel and Transit Center. You can enjoy breakfast, lunch or dinner at the Grill & Vine, or coffee and quick snacks at Ingredients both located on Level 5 of the Westin. You can also enjoy coffee and snacks at Roasting Plant on the train platform level (Level 2) of the Transit Center.

We are also excited to announce that this summer, Tom’s Urban — a restaurant/brew pub — will open on Level 5 of the Westin.

We encourage passengers to arrive early, check in and get through security where there are even more wonderful dining and shopping options available on A, B and C concourses.

Below is a list of concessions that are already saying their goodbyes as well as those that will remain open during Phase 1.

Closing prior to the start of Phase 1:

Staying open during Phase 1:


Several airlines have moved their ticket counters to temporary locations. Airline moves will continue through much of the project until work on the ticket counters is complete in early-2020. You can always find an updated list of airline ticket counters here.


As part of the initial round of concession closures leading up to the Great Hall Project, the U.S. Post Office on Level 6 West is now closed.

DEN does still offer the following mail services throughout the airport:

  • U.S. Post Office drop box on Level 6 West, further north (signage is posted)
  • U.S. Post Office drop boxes on A, B and C concourses
  • Stamp sales and money orders at Money Exchange locations in Jeppesen Terminal and A and B concourses
  • Stamps are also available at SkyMarket locations on B and C concourses
  • FedEx drop box on B and C concourses
  • UPS drop box on B and C concourses

For passengers who enter security with prohibited items and need to mail them, that option will still be available directly at the TSA checkpoints via Airport Mailers. TSA representatives will provide information to passengers as needed.

While mail services will be limited during construction, we are planning on adding a business center to Level 6 in the corridor leading to A Gates. We will share more information about this future amenity as details are finalized. 

The DEN U.S. Post Office was a sub-station of the Montbello Station Post Office. Customers can contact this office at 303-371-8783 for information about applicable P.O. Box refunds.

The Montbello location offers 24-hour lobby access, window service from 9 a.m. to 6 p.m., Mondays through Fridays, and from 9:30 a.m. to 12:30 p.m. on Saturdays.

To find other U.S.P.S. locations, visit


In April 2018, Great Hall Partners, the team selected as the developer for the Great Hall Project, launched the process to determine who will reside in the new concession spaces in the Great Hall.

The process closed on June 12. Learn more about the future of DEN concessions at