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About DEN

Service to Our Airport Patrons (SOAP)


The SOAP initiative (Service to Our Airport Patrons) is a push to ensure that all facilities at DEN, from bathrooms to conveyances to hallways, are as pristine as possible.

We’re working on an across-the-board approach that’s designed to make DEN a cleaner, more welcoming place. It’s a strategy that tackles immediate needs and looks to the future to create long-term solutions while utilizing our employees and passengers to help us identify places and spaces that are in need of attention.

What Are We Doing?

Adding Janitorial Staff

We are evaluating how we use janitorial services and recalibrating staffing.

Updating Cleaning Procedures

We are developing a new, more thorough, and rigorous cleaning plan.

Exploring Cleaning Technology

We are exploring new technology to prepare ourselves for the future and maximize efficiency in our busy travel environment.

How Can You Help? Report Concerns!

Let us know if you see maintenance or cleanliness issues.

Report it Online Now!

You can also download the See Say Airport App to report problems.

This app allows you to send photos, videos, text messages, and GPS location information to airport personnel 24 hours a day. You can report anonymously or with your contact information.

Download from Apple Download from Google Play


8500 Peña Blvd

Denver, Colorado 80249

Customer Service

About DEN

Denver International Airport is one of the busiest airports in the world. DEN is the primary economic engine for the state of Colorado, generating more than $36 billion for the region annually. Follow us on socials!