Concessions Tenant Info

CHECKPOINT ALERT: Bridge Security

Starting Dec. 9, 2024, TSA will no longer operate Bridge Security on a regular basis. A-Bridge and Ansbacher Hall will remain open for arriving passengers and employees accessing the Airport Office Building. Departing travelers must use West Security Checkpoint or South Security Checkpoint.

Security Checkpoint Information

TRAVEL UPDATE: Jackson Gap & 75th Ave. Detours

The existing off-ramp from inbound Peña Blvd. to Jackson Gap is closed for construction. While a temporary off-ramp is available, construction activity may cause travel impacts. Drivers on Jackson Gap will not be able to travel westbound on E 75th Ave. to the Pikes Peak shuttle lot. Detours are in place.

Peña Construction Prompts Detours for Jackson Gap and 75th

WAYFINDING: Changes to A-Bridge/ Ansbacher Hall

A-Bridge and Ansbacher Hall will be closed for overnight construction activities from 6 p.m. to 4 a.m., Monday through Thursday nights, through the opening of the East Checkpoint in Q3 2025. During closures, all travelers must use concourse trains to journey to and from the Terminal.

Changes Coming to A-Bridge/Ansbacher Hall

DEN Starts “Excellence in Service” Program

The Concessions Excellence in Service Program (“EIS Program”) establishes standards for best-in-class concessions and encourages concessionaires to voluntarily achieve targets and participate in extra assessments that promote the values of DEN and the City and County of Denver, including equity, diversity, inclusion, and accessibility; outstanding customer service; and environmental sustainability.

By elevating social and environmental commitments alongside customer care, the EIS Program advances DEN’s related goals of enhancing passenger experiences and providing a rich variety of world-class retail offerings to the traveling public.

Learn more by reviewing the documents below:

Excellence in Service Incentive Program

EIS Scorecard – as of 6/1/2023

DEN Concessionaire Documents

Concessions Required Forms

Personal Financial Statement

(doc, 117 KB)

Concession Guidelines and Policies

Concessions Policy

(pdf, 349 KB)

Airport Rules & Regulations

DEN Concessions Handbook

(pdf, 1 MB)

Airport Security Information

Denver Municipal Code

Tenant Development Guidelines

Volume 3 – Sense of Place

(pdf, 5 MB)

Protection of Sensitive Security Information

(pdf, 863 KB)

Concession Forms and Documents

General Contractors Interested in Tenant Projects

Telecommunications Tenant Services

Concessionaire Maintenance Report

(pdf, 63 KB)

Kitchen Exhaust System Cleaning Form

(pdf, 15 KB)

Commercial Cooking Fire Suppression System Test Form

(pdf, 15 KB)

Pricing and Comparables Template

(xlsx, 40 KB)

Concentration of Ownership

Concessions Ownership May 2024

(pdf, 112 KB)

Construction Sample Documents

Contractor Payment Bond

(doc, 49 KB)

Contractor Performance Bond

(doc, 49 KB)

Tenant Payment Bond

(doc, 51 KB)

Bond Rider

(doc, 50 KB)

Concessions Ownership May 2024

(pdf, 112 KB)

Prevailing Wage Requirements

Tenant Finish Projects

(pdf, 12 MB)

Prevailing Wage Determinations

Need a Contractor for an Upcoming Tenant Construction Project?

Take a look at this list of General Contractors who have expressed interest in projects at DEN.

View Contractor List

Technologies Tenant Services

Tenants of Denver International Airport can take advantage of the airport’s Technologies Tenant Services (TTS) program to acquire voice and data services to run their business.

Voice

Telephone services and/or desktop phones
Voice mail
Call routing

Data

High-speed Internet access (various speeds available)
Private Wi-Fi

Television Programming

High-definition channel package(s)l from local provider (receiver unit required)
No recurring fees for “over the air” local broadcast channels

On-Site Technical Support

On-site support Monday through Saturday, from 7 a.m. – 5 p.m.
After-hours emergency support is available

Contact Information

Concessions Business Development

[email protected]

Email Concessions

Concessions Construction

Don Schutter
(303) 342-2529
[email protected]

Email Don

Cart and Kiosk Program

Provenzano Resources
[email protected]
(303) 342-6816

PRIRetail Website