Tips for International Travelers

Welcome to Denver, Colorado

Denver International Airport is proud to be the gateway to Denver, Colorado, and the Rocky Mountain West. DEN is one of the busiest airports in the world, making your international travel easy.

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Tips for International Travel

Interpreter

If you have additional questions, please call us at (303) 342-2000 or 1-800-247-2336. We will help answer your questions through an interpreter (more than 240 languages are available). If you are in the airport, you can use one of the dual handsets at the Terminal, the concourse information booths and in international arrivals to connect to a customer service agent and translator.

International Arrivals

If you are arriving from another country and have not cleared U.S. Customs and Border Protection, you will arrive at the airport’s A Gates. When you disembark from the plane, you will be directed to U.S. Customs and Border Protection, located in Jeppesen Terminal.

U.S. Customs and Border Protection

Customs and Border Protection (CBP) officers will examine your passport and other required government documentation. You will collect your baggage and exit the inspection area by handing your CBP Form 6059B to the CBP officer at the exit. You can find more information on U.S. Customs and Border Protection at www.cbp.gov.
The phone number for the offices of the U.S. Customs and Border Protection is: (303) 342-7400

Global Entry

Global Entry is a U.S. Customs and Border Protection (CBP) program that allows expedited clearance for pre-approved, low-risk travelers upon arrival in the United States

Global Entry members are processed by biometric identification in less than five minutes at kiosks at DEN
Global Entry is intended for frequent international travelers, but there is no minimum number of trips necessary to qualify for the program
Global Entry is intended for frequent international travelers, but there is no minimum number of trips necessary to qualify for the program
The Global Entry application center at DEN is located on Level 5 of the Jeppesen Terminal, adjacent to the international arrivals area on the north end of the terminal. The entry door is located just east of the main international arrivals area.

Visit globalentry.gov

Departures and Connections at Denver International Airport

Departures

All departing passengers begin their journey in Jeppesen Terminal where ticketing, flight check-in, baggage check-in, and security screening are located. Airline counters are located on both sides of the terminal: Terminal East and Terminal West. Once you have passed through passenger security screening, you can take an automated train from the terminal to a concourse and your departure gate. As most international flights depart from A Gates, you may also choose to use the passenger security screening checkpoint, called ‘Bridge Security,’ located on Level 6.

Connections

If you are connecting to another flight, once you have cleared customs you will leave the U.S. Customs area and proceed to passenger security screening in Jeppesen Terminal. You can recheck your baggage outside of the U.S. Customs area, and airline personnel will direct you to security screening and your departure gate. Baggage carts are available free of charge in the U.S. Customs area. All connecting passengers will need to be screened by TSA before accessing their connecting gate.

Train to the Gates

An automated train quickly connects Jeppesen Terminal to A Gates, B Gates, and C Gates. The train trip from A Gates to B Gates is approximately three minutes. You can travel from A Gates to C Gates in less than five minutes. Train stations are located in the center of all four buildings. Signs will direct you. If your destination is an A gate, then you can walk there using a bridge to A Gates.

Currency Exchange and Locations

There are three World Wide Money Exchange locations in the airport. Note: A credit card can be used to withdraw US dollars at any airport ATM machine

Learn More

Center Core of A Gates

Monday – Saturday: 6 a.m. – 8 p.m.
Sunday: 7 a.m. – 8 p.m

Directions

Center Core of B Gates

Monday – Saturday: 6 a.m. – 8 p.m.
Sunday: 7 a.m. – 8 p.m

Directions

Jeppesen Terminal

Monday – Saturday: 6 a.m. – 8 p.m.
Sunday: 7 a.m. – 8 p.m

Directions

Our Customer Service Agents are ready to assist you, between 6 a.m.-10:30 p.m.

Did you know you can video chat with one of our customer service agents? When you connect with our agents, you will know you are in good hands. They are knowledgeable about DEN and the products and services DEN has to offer and can even help you navigate the airport.

Open Chat Call: (720) 730-4359

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