Most Airline Counters Move to Temporary Locations
DEN is temporarily relocating 24 airline check-in/bag drop counters as construction continues on the Great Hall Program. Between April 9 and June 30, the counters at the south end of Jeppesen Terminal’s east and west sides will be temporarily moving from Level 6 to Level 5. These airlines will remain on Level 5 in their temporary operation through mid-2027.
Additional Information Follow DEN on Twitter Follow DEN on InstagramCurrent Parking Availability
West Garage and West Economy are impacted by necessary improvement and repair work. Visit DEN’s Parking and Transportation page for current parking information and availability.
Parking Info and Availability Follow DEN on Twitter Follow DEN on InstagramPopular Searches
MAJOR PROJECTS AND INFRASTRUCTURE
Underneath DEN’s iconic tents sits the Great Hall of the Jeppesen Terminal, the gateway to your flight. In the Terminal, you will find the airline ticket counters, security and much more. As part of DEN’s Great Hall Program, we are renovating the Terminal to make your journey more efficient and welcoming while being more authentic to the Culture of Colorado.
Level 5 North – Near International Arrivals
Level 5 North – Looking Southwest Toward New Security Lanes/East Side
Level 5 North – Looking South Toward New Security Lanes/West Side
Level 5 Center – Domestic Arrivals Looking North
Level 5 Center – Looking East
Level 5 – Seating Area Just South of Domestic Arrivals
Level 5/6 South – Looking Northeast, Enclosed Four-Lane Security Checkpoint
Level 5 South – Looking Northwest
Level 5 South – Looking North
Level 5 South – Looking Northeast
Level 5 South – Looking Southwest
Level 5 South – Looking South
The renovated Terminal will consist of three main areas including:
The north end of Level 5 will be known as the Global Gateway and will be where international passengers arrive and connect through Denver to easily transfer back through security for a flight to other cities. Eight new security lanes will be added (four on the east and four on the west) to provide a seamless experience for international travelers connecting through DEN and to provide additional capacity for increasing passenger volumes.
The center of Level 5 is where domestic travelers arrive and are greeted by their awaiting friends and family. The area will have ample seating and a large flight information board as well as a new centralized information booth to provide support and information for arriving passengers.
The south end of Level 5, known as the Living Room, will be a high-energy space filled with a variety of comfortable seating options and tables as well as numerous dining options. This area includes four security lanes to serve travelers arriving via the RTD A-Line. These are enclosed in a structure that is flanked by a bar that will be an ideal place to sample Colorado craft beers. Above the lanes, there will be a food court with ample seating and new places to eat and hang out.
The Great Hall Project is one of DEN’s capital improvement projects that will help the airport prepare for the future by enhancing security, improving operational efficiency and increasing capacity of the Jeppesen Terminal.
The Jeppesen Terminal was originally designed to accommodate 50 million passengers, but in 2024, DEN served over 82 million passengers. It’s anticipated that DEN will reach 100 million passengers in the near future.
The Great Hall Project consists of three phases. The first two phases were completed within the original $770 million budget and focused on building a new ticketing/check-in space for some of our airlines, as well as one new security checkpoint in the northwest corner of Level 6. The Completion Phase, the third and final phase of the project currently underway, will complete the full build-out of the Jeppesen Terminal, bringing it up-to-speed for future growth and critical infrastructure needs. The project is not focused on retail and will not be a “mall,” rather the project will improve operations and passenger flow.
The following is intended to provide a status report on schedule, cost, safety and engagement with minority- and women-owned business enterprises (M/WBE). The dashboard is updated monthly.
Take a look at what the future has in store for DEN’s Great Hall.
East Security Checkpoint construction progress – Aug. 2024
East Security Checkpoint construction progress – Aug. 2024
East Security Checkpoint construction progress – Aug. 2024
+31,000
Added square feet of space for the Jeppesen Terminal
158,500
Square feet of newly renovated space
86
Automated self-bag drop units, (43 on each side) to streamline the check-in process
4
New restrooms with renovations to existing restrooms Phase 1: Completed October 27, 2021
This first phase of the project renovated the center portion of Jeppesen Terminal on Levels 5 and 6 to create new check-in space for United, Southwest and Frontier Airlines. The renovations created a more modern check-in experience and added more capacity in the Terminal, improving operational efficiency.
Phase 2 of the Great Hall Program built the first of two new security checkpoints on Level 6, widened the balcony approximately 40-feet and built a new triple escalator that takes screened passengers from Level 6 to Level 4 where they can take the train to the gates.
Passengers can find the West Checkpoint on the northwest end of Level 6 adjacent to United’s ticketing/check-in lobby. If you are being dropped off on Level 6, look for doors 606-600, with TSA PreCheck access closest to doors 602 and 600. The West Security Checkpoint will operate from 4 a.m. – 7:30 p.m., daily and will provide access at three separate entrances defined by the following traveler groups:
The West Security Checkpoint features 17 new screening with advanced technology for a more efficient screening processing. Features of the new equipment include:
With the new technology, the journey through the checkpoint will be a little different than what passengers have experienced at DEN. Watch a video to learn more about how the new lanes work. Additionally, we have included a few tips below for passengers using the new West Security Checkpoint for the first time:
The Great Hall Completion, the final phase of the project is now underway. This phase includes:
Currently, construction of the East Security Checkpoint is well underway and is scheduled to be complete in Q3/Q4 2025. This second new state-of-the-art checkpoint will also consist of 17 new screening lanes with the same screening technology as the West Security Checkpoint. Additionally, four new elevators will be constructed as well as additional elevators and stairs that will help move screened passengers from Level 6 to the train platform.
The entire Great Hall Program will be completed by the end of 2027 with segments opening along the way.
Improved safety for passengers
A new security checkpoint with enhanced technology on the northeast side of Level 6. With the completion of this second checkpoint, both the checkpoints on Level 5 will be relocated to Level 6. At the same time, this will enable DEN to add more screening lanes, increasing capacity.
Updated ticketing spaces
Renovated check-in areas on the south end of Level 6 for all remaining airlines.
Upgraded facility
The project will renovate restrooms, replace flooring, lighting, elevators/escalators, etc. These improvements will save DEN approximately $200-250 million in maintenance costs over 10 years.
Comfortable spaces to meet and greet travelers
This includes both domestic and international arrivals on Level 5.
Developing a pipeline of aviation talent
A new Center of Equity and Excellence in Aviation will be constructed on Level 4 of the Westin Denver International Airport. The Center will engage, educate, empower, motivate and provide opportunities for under-represented students and young people who are interested and passionate about careers in aviation. It will help build a future skilled workforce and become a focal point for aviation knowledge and best practices.
Estimated to be completed end of 2027
This $1.3 billion Great Hall Completion phase began in late 2022 and is expected to be complete by the end of 2027 with sections opening along the way. DEN is committed to minimizing the impact that construction has on passengers.
The maps below show the current construction areas in the Jeppesen Terminal
