International Travelers Guide | Denver International Airport

Welcome to Denver, Colorado

Denver International Airport is the gateway to Denver, Colorado and the Rocky Mountain West. DEN is one of the busiest airports in the world, with international service to destinations across North America, Europe, Latin America and Asia.

DEN operates one terminal, Jeppesen Terminal, that serves both domestic and international flights. International flights arrive at Concourse A, where U.S. Customs and Border Protection is located.

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Arriving in Denver from an International Destination

If you are arriving from another country and have not cleared U.S. Customs and Border Protection, your flight will arrive at the A Gates. When you disembark, follow signage to U.S. Customs and Border Protection in Jeppesen Terminal.

Interpreter

If you have additional questions, please call us at (720) 730-4359. We will help answer your questions through an interpreter (more than 240 languages are available). If you are in the airport, you can use one of the dual handsets at the Terminal, the concourse information booths and in international arrivals to connect to a customer service agent and translator.

International Arrivals

If you are arriving from another country and have not cleared U.S. Customs and Border Protection, you will arrive at the airport’s A Gates. When you disembark from the plane, you will be directed to U.S. Customs and Border Protection, located in Jeppesen Terminal.

U.S. Customs and Border Protection

Customs and Border Protection (CBP) officers will examine your passport and other required government documentation. You will collect your baggage and exit the inspection area by handing your CBP Form 6059B to the CBP officer at the exit. You can find more information on U.S. Customs and Border Protection at www.cbp.gov.
The phone number for the offices of the U.S. Customs and Border Protection is: (303) 342-7400

Traveler Assistance for Signage Translation

For assistance with translation of signage throughout the airport, please consider using a translation application on your mobile device. Most iOS devices have Apple Translate preinstalled. Most Android Devices have Google Translate preinstalled. Both Google Translate and Microsoft Translator are available for Apple iOS devices through the App Store and for Android devices through the Google Play Store.

References to specific applications are provided for informational purposes and for the convenience of travelers. DEN does not directly endorse any specific translation application and references to specific applications does not imply that those solutions are the only translation applications or solutions available to travelers at DEN. Translation applications may not always provide accurate or precise translations and use of and reliance on such applications is solely within the discretion of the party using the application. DEN does not warrant or make any promises, assurances, or guarantees as to the accuracy of the translations provided by the referenced translation applications. DEN, its officers, employees, departments, divisions, offices, agencies, and enterprises shall not be liable for damages or losses of any kind arising out of, or in connection with, the use or performance of such information, including but not limited to, damages or losses caused by reliance upon the accuracy, reliability or timeliness of any such information, or damages incurred from the viewing, distributing, or copying of such materials.

Expedited Customs Options

Mobile Passport Control

Mobile Passport Control (MPC) is a free U.S. Customs and Border Protection app that allows eligible travelers to submit their passport and customs declaration information through their mobile device before reaching the inspection area at DEN.

Available to U.S. citizens, U.S. lawful permanent residents, Canadian citizens and eligible visitors
No pre-approval or interview required
Submit your information through the app upon arrival, then proceed to the designated MPC lane
Download the Mobile Passport Control app from the Apple App Store or Google Play

For full eligibility requirements and instructions, visit the U.S. Customs and Border Protection website.

Global Entry

Global Entry is a U.S. Customs and Border Protection (CBP) program that allows expedited clearance for pre-approved, low-risk travelers upon arrival in the United States

Global Entry members are processed by biometric identification in less than five minutes at kiosks at DEN
Global Entry is intended for frequent international travelers, but there is no minimum number of trips necessary to qualify for the program
The Global Entry application center at DEN is located on Level 5 of the Jeppesen Terminal, adjacent to the international arrivals area on the north end of the terminal. The entry door is located just east of the main international arrivals area.

Visit globalentry.gov See the Location of DEN's Global Entry office

Departures and Connections at Denver International Airport

Departing on an International Flight

Planning Your International Flight from DEN

DEN offers nonstop international service to destinations across North America, Europe, Latin America and Asia. For a full list of nonstop international routes and the airlines that operate them visit the nonstop routes page.

Starting Your International Trip from DEN

All departing passengers begin their journey in Jeppesen Terminal where ticketing, check-in, baggage check and security screening are located. Airline counters are on both sides of the terminal: Terminal East and Terminal West. Once you have passed through security, you can take the automated train from the terminal to your departure gate.

When to Arrive at DEN for an International Flight

We recommend arriving at DEN three hours before your scheduled international departure. This is in line with TSA guidance and gives you time for check-in, baggage drop, security screening and travel to your gate.

Check-In and Travel Documents

Confirm passport, visa and entry document requirements with your airline and destination country before traveling
Many international airlines recommend in-person check-in at the airport. Check with your specific carrier.
Have your travel documents ready at the airline counter and at security screening

Security Screening

All departing international passengers are screened by TSA in Jeppesen Terminal before reaching their departure gate.

International Connections

Connecting to Another Flight at DEN

If you are connecting to another flight after arriving on an international flight, you will first clear U.S. Customs and Border Protection. Follow the steps below:

Disembark at the A Gates and follow signage to U.S. Customs and Border Protection in Jeppesen Terminal
Clear customs and immigration
Recheck your baggage outside the U.S. Customs area. Airline personnel will direct you.
Proceed to TSA security screening in Jeppesen Terminal
Take the automated train to your connecting gate at the A, B or C Gates

All connecting passengers, including those moving from an international flight to a domestic flight, must clear TSA security screening before reaching their connecting gate. Baggage carts are available free of charge in the U.S. Customs area.

Connection Time

Minimum connection times depend on your itinerary, your airlines and your individual circumstances. For connection time guidance specific to your trip, contact your airline directly.

Amenities for International Travelers

All amenities at Denver International Airport are available to both domestic and international travelers.

Free Wi-Fi throughout the airport
Lounges across the airport, with access available through airline membership, credit card programs and day passes. See the lounges page for details.
Dining and shopping options across the A, B and C Gates. See the dine, shop, relax page for details.
Duty-free shopping available to international departing passengers
Currency exchange and ATMs available throughout the airport. See the Currency Exchange section below.

Currency Exchange and Locations

There are three World Wide Money Exchange locations in the airport. Note: A credit card can be used to withdraw US dollars at any airport ATM machine

Learn More

Tips for International Travelers