Travel Tips

Packing

  • Travelers may bring one carry-on bag and one personal item (purse, laptop, etc.) through security
  • Put medications and other required items in your carry-on bag
  • The Transportation Security Administration’s (TSA) restrictions on taking liquids and gels through security remain in place. For more information on security screening and smart packing tips, visit TSA.gov.
  • Leave holiday gifts unwrapped; TSA may open wrapped packages to check the contents
  • Know your airline’s checked bag policies and fees in advance

Before You Leave for the Airport

  • Plan accordingly and allow for extra time to get to the airport
  • A good rule of thumb is to be inside the airport two hours prior to flight departure time. This should allow for plenty of time to navigate flight check-in, security lines and travel to the gate
  • Before leaving the house, check with the airline to confirm that your flight is on-time and check-in online if possible
  • Check parking availability at flydenver.com/park

Plan Ahead and Arrive Early

  • DEN has three security checkpoints. South Security is open 24 hours a day, North Security is open 4 a.m.-8 p.m. and Bridge Security is open 4:30 a.m.-6 p.m.
  • Passengers should arrive in the terminal at least two hours prior to your flight departure time in advance to ensure the smoothest airport experience

Parking

  • The DEN public parking lots that are open include East and West Economy and Pikes Peak shuttle lots; the East and West garages; Short Term parking and the 61st and Peña lot
  • Passengers parking in West Economy are still able to access the east side of the terminal
  • For real-time parking information while you’re on the road, watch for electronic signs along inbound Peña Boulevard
  • The East and West garages are available for $7/hour or a $30/day maximum. Reserved parking is available in the East and West garages
  • The East and West Economy Lots, located next to Jeppesen Terminal garages, are available for $18/day
  • We offer free vehicle services for our customers including jump starts, tire inflation, and car key retrieval if they’ve been locked in your vehicle. For any of these services, call (303) 342-4645, 24 hours a day, seven days a week
  • Please visit DEN’s parking page for more information

Navigating Construction

  • The Great Hall Project construction is currently at the northwest and northeast ends of Level 6
  • Follow signs to your destination or access our interactive map online by scanning QR codes posted at check-in and throughout the terminal to help navigate around construction

Security Checkpoints

  • All DEN security checkpoints are open and operating normally
  • TSA is allowing one liquid hand sanitizer container, up to 12 ounces per passenger, in carry-on bags. TSA also asks passengers to place their carry-on food items into a clear plastic bag and place that bag into a bin during screening
  • Passengers should consider using the A-Bridge Security TSA Checkpoint, located on Level 6 on the north side of the terminal. This security checkpoint is within walking distance to the A gates and open from approximately 4:30 a.m. to 6 p.m.

Trains to the Gate

  • Busy train times generally come in short waves and trains run every 2-3 minutes during peak times
  • If a train is crowded, we recommend waiting for the next one
  • Move to the center of the train platform, instead of waiting for a car at the end, generally, center cars are less crowded
  • Passengers flying into/out of an A Gate should walk across the A-Bridge on Level 6, which eliminates the need to get on the train completely. Passengers flying into/out of a B or C gate can also access the A-Bridge, which will shorten their travel time on the train
  • Train rides are brief, 2-3 minutes on average.

Picking up 

  • Check with your friend or family member’s airline, or visit flydenver.com, to confirm that the flight is on time before leaving for the airport
  • Curbside parking at Jeppesen Terminal is prohibited. Avoid the congestion on the passenger arrival level by parking in the East and West Terminal garages for just $7/hour. With nearly 15,000 combined parking spaces, the garages provide convenient access to the terminal and are generally open during the holiday travel season
  • The Final Approach cell phone waiting lot is located at 7684 N. Wenatchee St, approximately three miles west of Jeppesen Terminal along Peña Boulevard. It can be easily accessed via eastbound Peña Boulevard to 75th Avenue and northbound Gun Club Road; westbound Peña Boulevard to Wenatchee Street; or from East 78th Avenue. Signs are posted along all access routes. This facility includes dining options and free Wi-Fi
  • Parking or stopping along any airport roadway is illegal, dangerous and violators are subject to ticketing

Traveling with children or persons 75 years old or older

  • Traveling with children? Visit TSA’s website
  • If you are 75 years old or older, you may leave on shoes and light jackets through security checkpoints 
  • For wheelchair services, contact your airline directly before your flight 

Technology tools

  • Checking-in: If you didn’t check in online before leaving home, save time with self-service check-in kiosks near airline counters
  • Get flight status information, road conditions, parking lot availability, security wait times, airport maps, ground transportation and more at www.flydenver.com 
  • Follow us on Facebook, Instagram and Twitter for frequent airport updates 
  • DEN offers free Wi-Fi internet access, phone charging stations and free global calling throughout the airport

Simply ask for help

  • DEN customer service staff are available throughout the terminal and concourses to provide directions and information
  • Utilize DEN Live agent and speak to an agent virtually face-to-face
  • Passengers without internet access can use these helpful airport telephone numbers:
    • (303) DIA-PARK (342-7275) – Select “option one” for information on parking availability in DEN lots
    • (303) 342-4059 – Information on DEN ground transportation
    • TEXT (720) 370-9002 – General airport questions (303) 342-2000 
    • DEN Customer Services for out-of-town visitors (800) AIR-2-DEN or (800) 247-2336
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