Update from DEN: Monday morning passengers at DEN experienced significant lines across all security screening checkpoints resulting in lengthy wait times to get through security.
We’ve been in contact with local and national TSA leadership to understand what resources and staffing they had in place this morning, how the lanes were being operated, what advance planning took place, traffic projections, equipment issues and more. At the same time, we are reviewing our own operation regarding how we manage the lines outside the checkpoint. TSA and DEN continue to work together in partnership to address the challenges we are having so that we can best accommodate the numbers of passengers traveling through DEN, particularly at peak times. We are encouraged by the performance of the equipment in the new West Security Checkpoint and the vast majority of times, wait times are below 10 minutes. However, we know there was a problem during peak time on the morning of Feb. 26 and we are going to do everything we can possibly do, working with TSA and our airlines, to fix this situation. Our passengers deserve an amazing, efficient and positive travel experience and we are committed to providing just that.Follow DEN on Twitter Follow DEN on Instagram
News and Press
DENVER – January 25, 2024 – Today, Denver International Airport (DEN) celebrated the arrival of Viva Aerobus flights from Monterrey’s General Mariano Escobedo International Airport (MTY). With the inauguration of this new non-stop service, Viva Aerobus becomes the 23rd airline to operate at DEN.
“The arrival of Viva Aerobus in Denver is a great way to start the year,” said Denver Mayor Mike Johnston. “We look forward to exploring business opportunities in our mutual key industries—including aerospace and tourism—and we welcome Monterrey entrepreneurs to explore our programs for global startups.”
Founded in 2006, Viva Aerobus is a Mexico-based ultra low-cost carrier that operates its primary hub in Monterrey. Flights are scheduled to operate twice weekly throughout the year, and more frequently during periods of peak demand.
“This non-stop service between MTY and DEN will foster tourism, trade and connect Hispanic communities between these two regions. Every year thousands of MTY travelers visit Denver and the Colorado Rockies during winter and summer. Now they will be able to get there faster and cheaper. For Americans and Hispanics in Colorado, this new route not only connects them with the vibrant and leading economy of Monterrey, but also to an important hub to connect with almost every city in Mexico with Viva,” said Juan Carlos Zuazua, CEO of Viva Aerobus.
DEN estimates the new Viva Aerobus service will generate over $36 million per year in annual economic impact to Colorado’s economy. In addition, the new flights are forecasted to support the creation of 230 new jobs.
“We welcome Viva Aerobus as our newest airline partner,” said DEN CEO Phil Washington. “The addition of Monterrey to our growing air service network aligns with our Vision 100 goal of expanding global connections, and these flights in particular will provide more affordable options for passengers in the Mile High City and across Colorado.”
Prior to the inauguration of new service, Monterrey ranked as Denver’s largest unserved market in Mexico with nearly 15,000 annual travelers between the two cities. DEN-MTY demand in 2023 surpassed pre-pandemic levels by 20%, and total demand for travel between Denver and Mexico has increased by more than 35% vs. 2019.
“We are very proud that Viva Aerobus connects now DEN with Mexico. For the Mexican community in Colorado, the start of this route represents a new opportunity to travel to Mexico at low cost, through Monterrey, one of Mexico’s most important economic and industrial hubs, from where people can easily transfer to other destinations in our country,” said the Consul General of Mexico in Denver, Pável Meléndez Cruz. “I am also confident that this new route will increase Mexico and Colorado’s bilateral trade, investment, and tourism.”
Viva Aerobus is the only carrier to provide nonstop flights between Denver and Monterrey. DEN now offers nonstop service to eight destinations across Mexico, the largest number of nonstop destinations in any of the 15 countries with nonstop DEN service today.
Denver International Airport is one of the busiest airports in the world. DEN is the primary economic engine for the state of Colorado, generating more than $36 billion for the region annually. For more information visit www.FlyDenver.com, check us out on YouTube and Instagram, like us on Facebook and follow us on Twitter. Sign up for DEN’s monthly newsletter Nonstop News.
Viva Aerobus is Mexico’s ultra low-cost airline. It started operations in 2006 and today it operates the youngest Latin American fleet with 78 Airbus planes: 45 Airbus A320 and 33 Airbus A321. With a clear vision to give all people the opportunity to fly, Viva Aerobus has democratized the airline industry with the lowest fares in Mexico and the lowest cost structure in America, making their flights the best value offer. For more information please visit: www.vivaaerobus.com/en.