Operational Updates at Denver International Airport

DENVER – April 7, 2020 – Below are the latest operational updates from Denver International Airport.

Train to the Gates Maintenance – April 7 and 8

Beginning at 6 p.m. on Tuesday and Wednesday this week, DEN will continue maintenance work on a switch on the train to the gates. Between 6 p.m. and 4 a.m. on Tuesday, April 7 and Wednesday, April 8, trains will run from the terminal to the gates every 8 to 10 minutes instead of the normal 2 to 3 minutes.

To minimize impacts to passengers and employees who need access to the concourses, work is taking place in the evening and overnight hours, when the passenger traffic volumes are the lowest. Additionally, three four-car trains will be operating during this time to allow passengers to spread out more. DEN strongly recommends passengers move to the center of the train platform to utilize all train cars to allow for more space.

The train will still stop at each concourse, however those on Concourse A will need to pay close attention to the overhead digital signage above each train door so they don’t mistakenly enter the wrong train. Only one side of the platform will be utilized and messages on overhead digital signage will list the direction of the train. This means that one train will go to concourses B and C and the next train will go to the terminal/baggage claim.

Valet Services Closure – April 10

DEN valet services will close permanently at 12:01 a.m. on April 10, 2020. No new vehicles will be eligible for the valet program after that date. After April 10, an attendant will continue to retrieve cars that have been parked in valet.

TSA Checkpoint Data

Passenger traffic continues to decline at DEN as non-essential travel is not recommended. Initial reports show that last week’s traffic (March 30 – April 3) through TSA checkpoints was down about 94% from the same week last year, which is similar to the national trend. This metric does not take into account connecting traffic.

Other Operational Impacts

• DEN has closed one of its six runways. With five runways available, DEN is able to handle current arriving and departing aircraft loads
• The East Economy parking lot has closed to the public and is now being used for employee parking. This helps DEN eliminate some of the need for employee busing, encouraging social distancing
• The North Security Checkpoint remains closed. The South Checkpoint remains open 24/7 and the A Bridge Checkpoint is operating normally from 4:30 a.m. to 6 p.m.
• The bag check at the Transit Center is temporarily closed. The bag check on 75th Ave. near the Pikes Peak lot will close permanently on April 17
• All airline lounges including the USO are temporarily closed except the United B-East Lounge
• Many of DEN’s concessionaires are making their own business decisions to close or reduce hours. An updated list is available here
• The DEN Interfaith Chapel and Prayer Hall in the Terminal is closed
• Final Approach is closed except for drive-thru services at Wendy’s and Phillips66/Conoco

Updated information for passengers regarding COVID-19 is available at: www.flydenver.com/traveler_services/covid-19

Denver International Airport is one of the busiest airports in the world. DEN is the primary economic engine for the state of Colorado, generating more than $36 billion for the region annually. For more information visit www.FlyDenver.com, check us out on YouTube and Instagram, like us on Facebook and follow us on Twitter. Sign up for DEN’s monthly newsletter Nonstop News.

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