Update from DEN: Monday morning passengers at DEN experienced significant lines across all security screening checkpoints resulting in lengthy wait times to get through security.
We’ve been in contact with local and national TSA leadership to understand what resources and staffing they had in place this morning, how the lanes were being operated, what advance planning took place, traffic projections, equipment issues and more. At the same time, we are reviewing our own operation regarding how we manage the lines outside the checkpoint. TSA and DEN continue to work together in partnership to address the challenges we are having so that we can best accommodate the numbers of passengers traveling through DEN, particularly at peak times. We are encouraged by the performance of the equipment in the new West Security Checkpoint and the vast majority of times, wait times are below 10 minutes. However, we know there was a problem during peak time on the morning of Feb. 26 and we are going to do everything we can possibly do, working with TSA and our airlines, to fix this situation. Our passengers deserve an amazing, efficient and positive travel experience and we are committed to providing just that.Follow DEN on Twitter Follow DEN on Instagram
News and Press
DENVER – January 31, 2024 – Today, Denver International Airport (DEN) announced full-year passenger and cargo traffic data for 2023. During the year, DEN’s carriers served 77,837,917 passengers, a 12.3% increase over the 69,286,461 passengers served in 2022, the previous record. 2023 is the first year in history DEN served more than 70 million annual passengers.
“2023 was a year of extraordinary growth for DEN and I am proud of the airport team for the ways that we have adjusted our strategies, invested in new technologies and worked to meet the moment while also continuing to prepare for the future,” said DEN CEO Phil Washington. “It is incumbent upon us to ensure the airport’s infrastructure can continue to accommodate the growth we expect and that’s why our Vision 100 strategic plan is focused on preparing the airport to serve 100 million annual passengers and serves as a blueprint to align DEN’s decision-making and accountability.”
In addition to 2023 ranking as DEN’s busiest year ever, the airport’s passenger traffic notched several notable milestones during the year. Every single month set an all-time record in terms of passenger traffic volume. In addition, DEN recorded its five busiest months in history during the year:
2023 marked the first year in history for DEN to exceed four million annual international passengers: a total of 4,036,545 international passengers used the airport in 2023, an increase of 21.5% as compared to 2022. Each month was a new record, and July 2023 was the first month ever to record more than 400,000 international passengers. In total, international passengers accounted for 5.2% of DEN’s traffic in 2023, up from the pre-pandemic level of 4.6% in 2019.
DEN’s two largest carriers, United and Southwest, set all-time passenger records in 2023. United served more than 36 million passengers during the year and captured 46.8% of total DEN market share. Southwest captured 30.9% of total DEN market share on annual volume exceeding 24 million passengers. DEN’s third-largest carrier, Frontier, served more than 7.5 million passengers during the year, accounting for 9.6% of total market share and the carrier’s highest volume since 2019.
Although 2023 now also ranks as DEN’s busiest year ever in terms of origination and destination (O&D) traffic, the growth was just 0.1% over 2019, the previous busiest year for O&D passengers. Connecting passengers propelled DEN’s extraordinary growth in 2023 on an increase of 35.7% as compared to 2019.
Total cargo volume at DEN in 2023 surpassed 680 million tons, a 5.9% decrease as compared to 2022 but a 1.4% increase as compared to 2019. In 2023, cargo volume on passenger carriers exceeded 2022 volume by 8.1% while volume on all-cargo carriers declined by 10%.
Worldwide passenger traffic statistics from Airports Council International (ACI) are available through October 2023. Through the first 10 months of the year, DEN ranked as the third-busiest airport in the U.S. and the fifth-busiest airport in the world. Preliminary full-year data from ACI will be available this spring.
Denver International Airport is one of the busiest airports in the world. DEN is the primary economic engine for the state of Colorado, generating more than $36 billion for the region annually. For more information visit www.FlyDenver.com, check us out on YouTube and Instagram, like us on Facebook and follow us on Twitter. Sign up for DEN’s monthly newsletter Nonstop News.