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Update from DEN: Monday morning passengers at DEN experienced significant lines across all security screening checkpoints resulting in lengthy wait times to get through security.

We’ve been in contact with local and national TSA leadership to understand what resources and staffing they had in place this morning, how the lanes were being operated, what advance planning took place, traffic projections, equipment issues and more. At the same time, we are reviewing our own operation regarding how we manage the lines outside the checkpoint. TSA and DEN continue to work together in partnership to address the challenges we are having so that we can best accommodate the numbers of passengers traveling through DEN, particularly at peak times. We are encouraged by the performance of the equipment in the new West Security Checkpoint and the vast majority of times, wait times are below 10 minutes. However, we know there was a problem during peak time on the morning of Feb. 26 and we are going to do everything we can possibly do, working with TSA and our airlines, to fix this situation. Our passengers deserve an amazing, efficient and positive travel experience and we are committed to providing just that.

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Supervisor at Denver Int’l Airport ($30/hr + tips)

Supervisor at Denver Int’l Airport ($30/hr + tips)

Job Category:

Administrative

Airline Service Providers

City of Denver Dept. of Aviation

Concessions Service

Medical Officer

Rental Car

Restaurant

Retail

Security

Service

Application Email:

Open Date:

Jul 28, 2023

Benefit Information:

Earn $30 per hour plus tips!
~30 hours per week
Opportunity to be part of an early-stage startup company

Description:

SkySquad was created due to one mom’s struggle to travel across the country with her two children. Today, SkySquad is on a mission to help all travelers feel like a VIP in the airport. SkySquad partners with the airlines and airports to provide a better, expedited experience. Our team of badged and background checked team members sell SkySquad’s service onsite and help passengers from the curb to the gate and back.We’re looking for a supervisor who has a passion for selling and helping others. We’re launching in Denver International Airport (our fifth location), and you’ll be the driving force behind our success at this location. Must have an entrepreneurial spirit and have proven success in a prior sales role. This role reports directly to the VP of Operations. Watch us in action on Good Morning America! https://youtu.be/OEkAVmZVUns Earn $30 per hour plus tips!
~30 hours per week
Opportunity to be part of an early-stage startup company
You MUST be able to sell to work in this role
 ResponsibilitiesFocus 90% of your time on the floor with customers and team members actively selling SkySquad and solving problems for customers, team members, and our partners
Warmly engage travelers at the airport to succinctly educate them about SkySquad’s service and sell onsite bookings as the key salesperson. Train the team to replicate your success.
Build relationships with key stakeholders at the airport including airport, airline and other service provider employees
Build a strong team environment among the workforce fostering teamwork and engagement
Lead workforce recruiting, onboarding, and training
Set the standard and hold the team accountable for providing excellent customer service
Own the workforce badging process for new and renewal badges as well as terminations
Own day to day troubleshooting and issue escalation to management
Ensure pre-booked jobs are fulfilled successfully
 QualificationsIndependent, highly-motivated, and trusted self-starter that is not afraid to approach strangers at the airport to sell SkySquad’s services
Prior experience as a supervisor or team lead in a fast-paced, high service level environment
Proven, metrics driven sales experience
Prior experience with TSA preferred
Operates with integrity at all times offering excellent customer service and compassion to our customers while treating airport/airline partners and team members with respect
Highly responsible, organized, and detail oriented
Comfort with mobile technology
Strong written and verbal communicator
Interest in building things from scratch and taking extreme ownership
Requires transportation and ability to travel to DEN Airport
Will need to pass background checks to be badged at DEN Airport

Salary:

$$30 per hour plus tips

Apply Now

Directions

8500 Peña Blvd

Denver, Colorado 80249

Customer Service

About DEN

Denver International Airport is one of the busiest airports in the world. DEN is the primary economic engine for the state of Colorado, generating more than $36 billion for the region annually. Follow us on socials!