Description:
Pia Collection | Denver International Airport (DEN)
Full-Time | $60,000 Annual Base Salary | Up to $90,000 Annual Earning Potential
Lead the Team. Drive Results. Elevate the Brand.
Pia Collection is an established and growing luxury hair extensions and premium hair accessories retailer located inside Denver International Airport.
We are seeking an experienced, results-driven Retail Sales Manager with a proven background in luxury retail sales, high-ticket selling, team leadership, recruitment, and business growth.
This is a hands-on leadership opportunity for an accomplished sales professional who knows how to build successful teams, develop talent, increase revenue, and consistently deliver measurable results.
We are not looking for someone to simply manage a store. We are looking for a proven sales leader who can take our team to the next level.
The ideal candidate combines exceptional selling abilities with strong management skills, accountability, initiative, and the confidence to lead in a fast-paced, performance-driven retail environment.
Required Qualifications
- Minimum of 3 years of proven experience in retail sales management or sales leadership.
- Strong background in luxury retail, high-ticket sales, beauty, cosmetics, skincare, fashion, or premium products and services.
- Demonstrated history of achieving and exceeding sales goals.
- Proven experience recruiting, interviewing, hiring, training, and developing sales associates.
- Exceptional sales closing, negotiation, upselling, and objection-handling skills.
- Strong ability to motivate, coach, and hold employees accountable for measurable performance.
- Experience analyzing sales metrics, conversion rates, average transaction value, and individual productivity.
- Excellent leadership, communication, organization, and problem-solving skills.
- Entrepreneurial mindset with a strong sense of ownership, initiative, and integrity.
- Ability to make independent decisions and effectively manage daily business operations.
- Professional appearance, reliability, punctuality, and a strong work ethic.
- Excellent English communication skills; bilingual English and Spanish strongly preferred.
- Flexible availability between 7:00 AM and 9:00 PM, including weekends and holidays.
- Willingness to personally cover shifts when necessary due to employee absences, emergencies, or unexpected staffing needs.
- High school diploma or equivalent.
Key Responsibilities
Sales Leadership & Business Growth
- Lead the sales team toward achieving and exceeding established company sales goals.
- Develop and execute strategies to increase revenue, conversion rates, and average transaction value.
- Monitor daily, weekly, and monthly sales performance and identify opportunities for improvement.
- Lead by example through proactive customer engagement, luxury product demonstrations, and high-ticket sales.
- Coach employees on effective sales techniques, objection handling, upselling, and closing strategies.
- Establish clear performance expectations and maintain accountability for individual and team results.
- Implement measurable strategies to improve sales productivity and overall business performance.
Recruitment, Hiring & Team Development
- Lead recruitment efforts, conduct interviews, evaluate candidates, and recommend qualified sales professionals for hiring.
- Coordinate hiring decisions with ownership, including final approval of new employees.
- Identify staffing needs and proactively maintain a strong, reliable sales team.
- Oversee employee onboarding and conduct comprehensive new-hire training.
- Provide ongoing product education, sales coaching, and professional development.
- Evaluate employee performance, address underperformance, and implement improvement plans.
- Recommend disciplinary actions or terminations when appropriate, subject to final approval by ownership.
- Build a motivated, accountable, and high-performing sales culture.
Retail Operations & Management
- Oversee daily retail kiosk operations at Denver International Airport.
- Create and manage employee schedules to maintain adequate staffing coverage.
- Personally cover shifts when necessary due to employee call-outs, emergencies, or unexpected staffing shortages.
- Take immediate action to resolve scheduling conflicts and prevent interruptions to store operations.
- Ensure the kiosk opens on time and remains operational throughout scheduled business hours.
- Maintain exceptional visual merchandising, inventory organization, and luxury brand presentation.
- Resolve customer concerns and operational challenges professionally.
- Ensure compliance with Denver International Airport security policies, regulations, and operational standards.
- Communicate sales performance, staffing concerns, and operational updates directly to ownership.
- Balance hands-on selling with meaningful leadership, employee supervision, training, and management responsibilities.
Compensation & Benefits
$60,000 Annual Base Salary ($5,000 Monthly)
Up to $30,000 in Annual Performance Bonuses
Total Annual Earning Potential: Up to $90,000
- Fixed monthly base salary of $5,000.
- Opportunity to earn up to $2,500 in monthly performance bonuses.
- 30% employee discount.
- Paid time off after 12 months for eligible full-time employees.
- Professional development and leadership growth opportunities.
- Opportunity to play a key role in the continued expansion of a growing luxury retail brand.
Specific performance targets, bonus eligibility, and payment criteria will be discussed during the interview process and outlined in the compensation agreement.
Work Location & Schedule
Pia Collection – Denver International Airport (DEN)
Concourse A, Gate A34
Denver, Colorado
Employment Type: Full-Time, On-Site
This leadership position requires flexible availability between 7:00 AM and 9:00 PM, including mornings, evenings, weekends, holidays, and occasional short-notice staffing needs.
Candidates must meet applicable airport security and badging requirements.
Who We’re Looking For
We are seeking an established sales leader who understands that exceptional retail management requires more than overseeing daily operations.
The right candidate knows how to sell, how to teach others to sell, and how to build a team that consistently delivers exceptional results.
You should be confident taking ownership of store performance, recruiting and developing talented employees, making decisions, solving challenges, and driving measurable business growth.
This opportunity is best suited for a professional with a demonstrated history of sales success, strong leadership abilities, and a genuine commitment to excellence.
How to Apply
A resume or cover letter is required for consideration.
Qualified applicants should be prepared to discuss previous sales achievements, leadership experience, team development, and measurable business results.
