Sales Associate (with a Sense of Humor)

At Shinesty, our mission is to force the world to take itself less seriously. We make people laugh first and sell second. Our mothers don’t always approve of what we do, but the millions of people we’ve entertained over the years do.

We are one of the fastest growing DTC brands in the country. And for the first time ever, we’re launching an in-person retail experience. Our second location will be in Denver International Airport.

Responsibilities:

• Engage customers with a smile and a positive attitude
• Provide technical product education by articulating the value and benefits of the material/product including key feature details and care instructions.
• Engage in suggestive selling and gentle upsell techniques as well as active listening when working alongside customers.
• Assess the customer needs to provide customized, effective purchase, return and exchange support.
• Consistently “Pleasure the Customer”. This is a Shinesty core value, for customers keep it simple and always make it right to the best of our ability
• Replenish the sales floor as needed and refill inventory. Communicate inventory needs to management accordingly.
• Maintain a clean store. This includes opening, midday and closing responsibilities such as wiping down counters/surfaces, restocking inventory and general overall appearance to be in alignment with brand visual standards.