Retail Experience Specialist

Description:

Who we are

HiJinx Collective is all about creating meaningful moments through personalized accessories. We specialize in permanent jewelry, charm bar, custom hat styling, and thoughtfully curated gifts that help people celebrate life’s little (and big) moments.

Our airport location is more than a retail store—it’s a place where travelers slow down, create something unique, and leave with a memory they can wear.

If you’re outgoing, creative, and genuinely love connecting with people, we’d love to meet you.

What You’ll Do

Every shift is different, but you’ll spend your day:

• Welcoming travelers and creating an exceptional customer experience
• Helping guests design and customize accessories.
• Sharing product knowledge and making personalized recommendations
• Keeping displays beautiful, organized, and well stocked and maintaining a clean, polished space.
• Processing sales accurately through our POS system
• Meeting and exceeding individual and team sales goals.
• Communicating any questions, concerns or issues with the team to ensure safe and high quality service.
• Working independently while creating a fun, inviting atmosphere

Who You Are

You’d be a great fit if you:

• Love talking with people and making genuine connections
• Have a creative eye and enjoy styling or designing
• Thrive in a fast-paced environment
• Can confidently start conversations with strangers
• Stay calm and positive during busy travel days
• Pay attention to details
• Are dependable, punctual, and take pride in your work
• Enjoy learning new skills and techniques

Retail experience is a plus, but personality and a willingness to learn are even more important.

Requirements

• Must be at least 18 years old
• Able to lift up to 30 pounds and able to stand for 6+ hours at a time
• Assist with restocking, cleaning, organization & day-to-day operations
• Available to work varied shifts including weekends, evenings, holidays, inclement weather conditions and occasional special events
• Must successfully complete the airport’s required background check and fingerprinting process
• Reliable transportation

Why You’ll Love Working Here

We’re a small business that believes work should be creative, collaborative, and genuinely fun. We don’t just sell jewelry and hats—we help people create stories they’ll take with them long after their trip is over.

We’ll teach you how to:

• Weld permanent jewelry safely and confidently
• Design custom charm jewelry
• Style personalized hats
• Help customers choose meaningful gifts

We’re looking for someone who’s excited to grow with us. We’ll provide all the training you need to succeed—no jewelry experience required. Whether you’re helping customers in our airport boutique, at local pop-ups, or community events, you’ll build valuable skills while being part of a fast growing small business.

If that sounds like something you’d enjoy, we’d love to hear from you.