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Two construction projects will impact traffic to and from Denver International Airport (DEN) this week.

Inbound Peña Blvd. lanes (heading to DEN) between Tower Rd. & the RTD bridge will be restored to their pre-existing, permanent alignment. A right inbound lane closure will be in effect from approximately 8 p.m. on May 28 to 4 a.m. on May 29. Additionally, crews will replace a damaged overhead electronic message board sign on May 28 and 29 on outbound Peña Blvd. (leaving DEN). Work is expected to start around 10 p.m. on May 28 and finish around 4 a.m. on May 29, and again around 10 p.m. on May 29 to 4 a.m. on May 30. At approximately 1 a.m., between Tower Road and E 56th Avenue, a slow rolling closure of Peña Boulevard traffic will be implemented for less than 10 minutes. Speeds will be significantly reduced. Crews will be transporting and setting bridge girders on E-470 over outbound Peña Blvd. (leaving DEN) between 11 p.m. on May 30 until 6 a.m. on May 31. Between Jackson Gap Street and E-470, approximately once every hour, slow, rolling closures of Peña will be implemented for approximately seven minutes. Speeds will be significantly reduced during this time.

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Passenger Service Assistant Supervisor

Passenger Service Assistant Supervisor

Job Category:

Administrative

Airline Service Providers

City of Denver Dept. of Aviation

Compliance Inspection And Support

Concessions Service

Human Resources Management

Rental Car

Restaurant

Retail

Security

Security Clerical and Assistance

Service

Application Email:

[email protected]

Open Date:

May 8, 2024

Description:

Job Title: Passenger Service Agent Supervisor

Company: Prospect Airport Services

Location: Denver International Airport (DIA)

Job Type: Full time

Salary: $20.29/hour

Overview:

As a Wheelchair Agent Supervisor, you will play a vital role in ensuring the efficient and safe provision of wheelchair assistance to passengers at the airport. You will be responsible for leading and supervising a team of employees, coordinating with management and dispatch, and ensuring that all safety protocols are followed.

Key Responsibilities:

Supervision and Direction:

  • Plan, schedule, and direct the activities of employees providing wheelchair assistance services during overnight shifts.
  • Provide guidance and support to staff, ensuring they understand their responsibilities and perform their duties effectively.
  • Conduct regular meetings with team members to communicate expectations, address concerns, and provide feedback.

Coordination and Communication:

  • Collaborate with airport management and dispatch to coordinate wheelchair assistance services in alignment with passenger needs and flight schedules.
  • Maintain open communication channels with relevant stakeholders, including airline representatives and other airport personnel, to facilitate smooth operations.
  • Respond promptly to inquiries and requests for assistance from passengers and staff, demonstrating excellent customer service skills.

Equipment Setup and Safety Compliance:

  • Ensure that all necessary equipment for wheelchair assistance, such as wheelchairs and ramps, is set up and ready for use in advance of passenger arrivals.
  • Monitor adherence to safety procedures and protocols by staff, emphasizing the importance of proper lifting techniques and the use of personal protective equipment.
  • Conduct periodic inspections of equipment to identify any maintenance needs or safety hazards, reporting findings to appropriate personnel.

Qualifications:

  • Previous experience in a supervisory or leadership role, preferably in a customer service-oriented environment.
  • Ability to plan, organize, and prioritize tasks effectively in a dynamic and fast-paced setting.
  • Excellent interpersonal and communication skills, with the ability to interact professionally with diverse individuals, including passengers with special needs.
  • Physical fitness to lift a minimum of 50 pounds and engage in activities that require standing or walking for extended periods.
  • Familiarity with airport operations and regulations is advantageous.
  • Availability to work overnight shifts, weekends, and holidays as required.

Working Conditions:

  • This position primarily operates in the airport terminal, overseeing wheelchair assistance services.
  • Requires physical exertion, including lifting, bending, and pushing wheelchairs.
  • Exposure to varying weather conditions and noise levels may occur.

About Prospect Airport Services: Prospect Airport Services has over five decades of experience in the airline industry. With a dedicated workforce of over 11,000 motivated associates and cutting-edge proprietary technology, we are committed to providing superior customer service and maintaining the highest levels of safety. Our employees embody professionalism, a strong work ethic, and unwavering integrity. As an Equal Opportunity Employer, we value diversity and offer opportunities for advancement within our organization.

Salary:

$$20.29

Apply Now

Directions

8500 Peña Blvd

Denver, Colorado 80249

Customer Service

About DEN

Denver International Airport is one of the busiest airports in the world. DEN is the primary economic engine for the state of Colorado, generating more than $36 billion for the region annually. Follow us on socials!