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TRAVEL ALERT: Jackson Gap and 75th Ave. Detours

The existing off-ramp from inbound Peña Blvd. to Jackson Gap is closed for construction. While a temporary off-ramp is available, construction activity may cause travel impacts. Drivers on Jackson Gap will not be able to travel westbound on E 75th Ave. to the Pikes Peak shuttle lot. Detours are in place.

Peña Construction Prompts Detours for Jackson Gap and 75th

TRAVEL ALERT: Peña Blvd. Single Lane Closure

Single lane closures are expected on outbound Peña Boulevard (leaving DEN) from both east and west terminal from 11 p.m. on Tuesday 10/29 through 6 a.m. on Wednesday 10/30 and again from 11 p.m. on Saturday 11/2 to 6 a.m. on Sunday 11/3. These closures will allow for roadway restriping and removal of roadside construction barrier.

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Passenger Service Assistant Supervisor

Passenger Service Assistant Supervisor

Job Category:

Airline Service Providers

Application Email:

[email protected]

Open Date:

Oct 17, 2024

Description:

Job Title: Passenger Service Agent Supervisor

Company: Prospect Airport Services

Location: Denver International Airport (DIA)

Job Type: Full time

Salary: $20.29/hour

Overview:

As a Wheelchair Agent Supervisor, you will play a vital role in ensuring the efficient and safe provision of wheelchair assistance to passengers at the airport. You will be responsible for leading and supervising a team of employees, coordinating with management and dispatch, and ensuring that all safety protocols are followed.

Key Responsibilities:

Supervision and Direction:

  • Plan, schedule, and direct the activities of employees providing wheelchair assistance services during overnight shifts.
  • Provide guidance and support to staff, ensuring they understand their responsibilities and perform their duties effectively.
  • Conduct regular meetings with team members to communicate expectations, address concerns, and provide feedback.

Coordination and Communication:

  • Collaborate with airport management and dispatch to coordinate wheelchair assistance services in alignment with passenger needs and flight schedules.
  • Maintain open communication channels with relevant stakeholders, including airline representatives and other airport personnel, to facilitate smooth operations.
  • Respond promptly to inquiries and requests for assistance from passengers and staff, demonstrating excellent customer service skills.

Equipment Setup and Safety Compliance:

  • Ensure that all necessary equipment for wheelchair assistance, such as wheelchairs and ramps, is set up and ready for use in advance of passenger arrivals.
  • Monitor adherence to safety procedures and protocols by staff, emphasizing the importance of proper lifting techniques and the use of personal protective equipment.
  • Conduct periodic inspections of equipment to identify any maintenance needs or safety hazards, reporting findings to appropriate personnel.

Qualifications:

  • Previous experience in a supervisory or leadership role, preferably in a customer service-oriented environment.
  • Ability to plan, organize, and prioritize tasks effectively in a dynamic and fast-paced setting.
  • Excellent interpersonal and communication skills, with the ability to interact professionally with diverse individuals, including passengers with special needs.
  • Physical fitness to lift a minimum of 50 pounds and engage in activities that require standing or walking for extended periods.
  • Familiarity with airport operations and regulations is advantageous.
  • Availability to work overnight shifts, weekends, and holidays as required.

Working Conditions:

  • This position primarily operates in the airport terminal, overseeing wheelchair assistance services.
  • Requires physical exertion, including lifting, bending, and pushing wheelchairs.
  • Exposure to varying weather conditions and noise levels may occur.

About Prospect Airport Services: Prospect Airport Services has over five decades of experience in the airline industry. With a dedicated workforce of over 11,000 motivated associates and cutting-edge proprietary technology, we are committed to providing superior customer service and maintaining the highest levels of safety. Our employees embody professionalism, a strong work ethic, and unwavering integrity. As an Equal Opportunity Employer, we value diversity and offer opportunities for advancement within our organization.

Salary:

$$20.29

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Directions

8500 Peña Blvd

Denver, Colorado 80249

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About DEN

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