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Hospitality Brand Ambassador

Hospitality Brand Ambassador

Job Category:


Airline Service Providers

City of Denver Dept. of Aviation

Compliance Inspection And Support

Concessions Service

Human Resources Management

Rental Car




Security Clerical and Assistance


Application Email:

[email protected]

Open Date:

Jun 8, 2023


Your next opportunity is now boarding:Join OTG as a Hospitality Ambassador now at Denver International Airport and drive a new type of hospitality. Explore career opportunities in a unique hospitality environment with some of the industry’s best compensation and benefits, including PTO, Healthcare, and a competitive 401k match.
What is OTG?OTG has revolutionized the hospitality industry by pushing the boundaries of excellence. With more than 300 in-terminal dining and retail locations across 10 airports, OTG and its 5,000+ Crewmembers serve millions of travelers each year.
Why OTG?By joining our team, you’ll discover endless opportunities to explore, learn and realize your greatest potential in some of the most exciting hospitality environments around. Our people drive our experiences, so we offer our crewmembers some of the best compensation and benefits in the industry.
We transform airport experiences. You drive it.
Role and responsibilities
Position Summary:Hospitality Ambassadors are responsible for delivering the OTG guest experience. Educating, making recommendations based on guest preferences, up-selling special items, and maintaining a clean and sanitized store are steps to deliver the experience. To be successful in this role, a cashier should enjoy working with others as exhibited through great guest experiences and be motivated to keep the store cleaned and stocked.
Responsibilities:• Greet guests quickly and pleasantly, with a smile• Accurately and quickly process all payments by cash, credit cards, or voucher, following OTG cash handling and cash register policies and procedures• Maintain solid product knowledge to be shared with guests• Bag all purchases for customers• Maintain display items in a clean and orderly fashion• Keep a spotless working environment through regular cleaning and sanitizing• Restock shelves• Maintain knowledge of airport terminal and restaurants; offer information, recommendations, etc.• Maintain a clean, neat, well-groomed appearance• Retrieve products from the warehouse to stock shelves.• Clean up guest areas, and support with maintenance as needed• Other duties, as assigned
Qualifications and Requirements:• Must be at least 18 years of age• Able to lift 35 lbs. in weight• Must be comfortable with cash register operations and the responsibility involved in safeguarding company assets• Must be mobile and able to stand for extended periods, stoop, kneel, and crouch• Must be available to work varied hours/days, including nights, weekends, holidays.
OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal-opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law.  



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8500 Peña Blvd

Denver, Colorado 80249

Customer Service

About DEN

Denver International Airport is one of the busiest airports in the world. DEN is the primary economic engine for the state of Colorado, generating more than $36 billion for the region annually. Follow us on socials!