Security & Compliance Officer – Ramp

Benefit Information:

• Pay: $28.00 per hour
• Flight benefits on Frontier Airlines!
• Advancement Opportunities
• Three Health Plans through Meritain Health that offer a variety of coverage
• Two Dental Plans through Delta Dental
• Vision Insurance Plan through Met Life Vision
• Paid Vacation
• Accident Coverage Plan
• Critical Illness Coverage Plan
• Hospital Indemnity Coverage Plan
• Voluntary Life and AD&D Insurance
• Voluntary Short-Term and Long-Term Disability Insurance
• 401K Savings Plan
• Employee Assistance Program
• Prepaid Legal Coverage Plan
• Identity Theft Protection Plan
• Pet Discount Coverage and Pet Insurance Plan
• Uniform Provided

Description:

As a Menzies Aviation Ramp Security & Compliance Officer, you will ensure strict adherence to safety and compliance standards during ramp operations. This role focuses on identifying non-compliance, coaching employees on corrective measures, and escalating violations to the Manager on Duty (MOD) or appropriate manager for corrective action. Your primary responsibility is to oversee ramp activities to ensure everything is done safely, correctly, and in compliance with policies and procedures.

Reports to:  Duty Manager, Ramp

Location:  Denver, CO | DIA

Main accountabilities include: 

• Ensure that employees work safely in accordance with company policies and procedures.
• Report security incidents, risks, or safety concerns using the Safety Management System (SMS) reporting system.
• Recognize opportunities to contribute to the continuous improvement of security and its management.
• Stay current with information and knowledge relevant to performing duties safely.
• Monitor and ensure proper attachment and removal of ramp equipment, including AviRamp, stair trucks, belt loaders, lavatory trucks, pushback tugs, and super tugs.
• Verify correct placement of safety cones at applicable areas, including:
  • Tail of the aircraft
  • Horizontal stabilizer elevator on the engine 1 side (when a stair truck is connected)
  • Wing tips
  • Nose gear
  • Engines
• Ensure proper alignment of the stair truck and AviRamp, with the yellow tape/paint aligned with the aft door seal on the L1 and L2 doors to ensure:
  • The canopy remains free from touching the door.
  • The guardrails do not come in contact with the plane when extended.
• Confirm pawl locks on AviRamps are correctly set and locked in place.
• Ensure all employees adhere to uniform and PPE standards, including zipped safety vests, safety boots, and hair tied back and up for those with long hair.
• Observe and ensure proper execution of pre-arrival and pre-departure safety huddles with full participation.
• Monitor wing walking procedures for proper spacing and use of correct signals.
• Confirm all pushback operations are conducted safely, including alignment with the J-line at the gate.
• Identify and report improper operation of vehicles, such as failure to perform brake checks, unsafe speeds, or improper guidance and hand signals.
• Escalate violations or unsafe practices to the MOD or appropriate manager for corrective action.
• Actively observe ramp operations to identify and address any gaps in compliance.
• Serve as a mentor by fostering a culture of safety and compliance through proactive monitoring and coaching.
• Maintain vigilance to identify and address hazards in the work environment.
• Perform other duties as required.

Safety, Security and Compliance

All employees have a responsibility and duty whilst at work to:

• Take reasonable care for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at work.
• Fully versed in International Aviation Safety and Security standards and passionate about promoting them within the organization.
• Co-operate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
• Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety, or welfare reasons.
• Inform their manager / supervisor of any work situation, equipment or activity that represents a serious or immediate danger to health and safety.
• Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in this manual.
• Carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures.
• Fully understand the company health and safety policy.
• Attend training courses as may be arranged by the Company.

Qualifications and Experience

• Must be 18 years of age or older.
• Possess a valid U.S. driver’s license.
• Successfully pass all pre-employment testing, including drug screening and a physical.
• Proficient in reading, writing, and speaking English.
• Maintain a positive and proactive attitude.
• Comfortable lifting up to 70 lbs. repetitively.
• Able to obtain and maintain all required airport and customs badges/seals.
• Flexible working variable shifts, including weekends and holidays.
• Knowledge of ramp operations and ground handling equipment is preferred.
• Supervisory or lead experience in the aviation industry is a plus.

Knowledge, Skills, and Abilities

• Strong understanding of ramp safety and compliance standards.
• Excellent observation skills with strong attention to detail.
• Ability to address non-compliance promptly and effectively.
• Strong interpersonal and communication skills.
• Capability to coach and mentor employees while fostering a culture of safety.
• Ability to work collaboratively and build strong relationships.

Work Environment

This is an outdoor role requiring work in all weather conditions and involves continuous monitoring of ramp activities. The focus is on ensuring safety and operational compliance, with limited administrative duties.

By enforcing compliance standards and ensuring all ramp activities are conducted correctly, you will play a critical role in upholding safety and operational excellence at Menzies Aviation.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)