Description:

About Our Job

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver. 

What We Offer 

The City and County of Denver offers a competitive salary commensurate with education and experience. The salary range for this position is $105,000– $160,000. We also offer generous benefits for full-time employees which include but are not limited to: 

• 140 hours of PTO earned within first year + 11 paid holidays, 1 personal holiday and 1 volunteer day per year. 
• Competitive medical, dental and vision plans effective within 1 month of start date.
• Pension Plan for Life (Employee contributes 8.45%, Employer matches at 17.95%)
• 457 (b) Retirement Plan (no early withdrawal fee!)
• STD, LTD, HSA, FSA, Life Insurance
• CARE Bank, Family Leave Benefits
• Employee Assistance Program, Employee Volunteer Program
• Tuition Reimbursement (up to $2000/year), We Qualify for Student Loan Forgiveness Program
• Learning and Development Opportunities; Courses and Career Development Resources
• EcoPass (unlimited free RTD bus/train rides)

Location

The City and County of Denver supports a hybrid workplace model. Employees work where needed, at a job site several days a week and off-site as needed. Employees must work within the state of Colorado on their off-site days.   

The City and County of Denver utilizes a hybrid model workplace that balances the responsibilities of public service with the benefits of a flexible work environment. Employees work where needed, at a city site and/or in the field at least Two days a week and telecommute remotely at a designated workplace within the State of Colorado the remaining days.

What You’ll Do 

The Cisco Nexus Architect – Data Center will perform full performance professional information technology work planning and coordinating the installation and configuration of network and operating system hardware and software; maintaining and repairing complex problems with system hardware and software; and modifying operating system hardware and software to increase performance and meet technical design requirements with a strong emphasis on customer service both internal and external.

Additional responsibilities include:

• Establishes and maintains network performance by building network configurations and connections; troubleshooting network problems.  Establishes networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards.
• Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization.
• Secures network system by establishing and enforcing policies; defining and monitoring access.  Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Accomplishes information systems and organization mission by completing related results as needed.  Reporting network operational status by gathering, prioritizing information; managing projects.
• Plans and coordinates the setup, installation, and configuration of the operating system (including hardware and software), new software releases, and upgrades.
• Develops, maintains, and publishes complex custom reports.  Consults with users to identify new business requirements then evaluates and recommends software and hardware solutions to meet user needs.
• Acts as a liaison between user group and the Technologies division to communicate problems and possible solutions. Writes and maintains technical procedures, documentation, operational instructions and/or project or work order status.  Reads and understands technical or other complex materials required for the job.
• Participates in all Operations and Maintenance rotational duties, including enterprise monitoring, incident queue manager and afterhours on-call duties approximately every 8 weeks.
• Practices ITIL concepts including Incident Management prioritization, documentation, escalation, resolution, etc. in accordance with DIA Technologies processes and procedures.
• Performs other related duties as assigned or requested.

What You’ll Bring 

Denver International Airport (DEN) is the third-busiest airport in the United States and one of the top ten busiest airports in the world, connecting our community globally through flight and business. DEN is the primary economic engine for the state of Colorado, generating more than $36.4 billion for the region annually and employing nearly 37,000 people. At DEN, we are committed to fostering a diverse, inclusive and equitable workplace. We celebrate individuality and uplift all races, ethnicities, gender identities, national origins, ages, abilities, religion, and LGBTQIA+ communities. We know that our diversity makes us stronger, and we strive to keep diversity, equity and inclusion at the center of all that we do.

Our ideal candidate has some or all the following experience, skills, and characteristics:

Design and Implementation:

• Develop and implement complex network architecture solutions using Cisco Nexus series switches.
• Design scalable and high-performance data center networks, ensuring optimal configuration and deployment.

Network Architecture:

• Architect and document end-to-end network solutions, including LAN, WAN, and data center environments.
• Evaluate and integrate emerging technologies and industry trends to enhance network infrastructure.

Performance Optimization:

• Optimize network performance through advanced configuration, monitoring, and troubleshooting.
• Implement quality of service (QoS) policies and network traffic management techniques.
• Security and Compliance:
• Design and enforce network security policies and access controls to protect sensitive data and ensure compliance with industry standards.
• Perform regular security assessments and vulnerability analyses.

Collaboration and Leadership:

• Lead cross-functional teams in network design, implementation, and troubleshooting activities.
• Collaborate with other IT teams, including systems, applications, and security, to ensure network solutions align with overall organizational goals.

Technical Expertise:

• Provide expert-level support and guidance on Cisco Nexus technologies, including but not limited to NX-OS, ACI, and SDN solutions.
• Stay up-to-date with Cisco certifications and networking best practices.
• Documentation and Reporting:
• Create and maintain comprehensive network documentation, including diagrams, configurations, and operational procedures.
• Prepare and present technical reports and recommendations to stakeholders.

Troubleshooting and Support:

• Troubleshoot complex network issues, including hardware and software components, and provide resolution in a timely manner.
• Offer second and third-line support for network-related problems.

Project Management:

• Manage network architecture projects from conception through implementation, ensuring deadlines and budgets are met.
• Coordinate with vendors and contractors to ensure successful project delivery.

Training and Development:

• Mentor and train junior network engineers and staff on Cisco Nexus technologies and best practices.
• Develop and deliver training materials and sessions as needed.

Customer Focus:

• Engage with internal and external customers to understand their network requirements and provide tailored solutions.
• Ensure high levels of customer satisfaction through effective communication and problem resolution.
• Basic knowledge of ITIL concepts to include Incident Management, Service Requests, Problem Management and Change Management and the usage of ITIL Service Desk tools, such as ServiceNow.
• Certified Expert and/or Professional, Cisco CCIE or CCNP
• Flexibility to work a rotating weekly on-call schedule every 8 weeks

Required Minimum Qualifications 

• Education: Bachelor's Degree in Computer Science, Computer Information Systems, Business Administration, Mathematics, or a related field.
• Experience:  Three (3) years of professional information technology experience installing, maintaining, and/or modifying operating system and/or network operating system software and associated hardware. Two of these years must include experience in designing and implementing enterprise level systems and scalable solutions.
• Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education. Additional appropriate education may be substituted for the minimum experience requirements.

Application Deadline 

This position is expected to stay open until September 19th, 2024. Please submit your application as soon as possible and no later than September 19th, 2024, date at midnight to ensure consideration.

FBI Background Check: FBI criminal background check is required for all positions at Denver International Airport (DEN). Employees are also required to report any felony convictions and/or moving violations to maintain this clearance and be eligible for continued employment. By position, a pre-employment physical/drug test may be required.

Snow / Emergency Duties: Denver International Airport is a 24/7/365 team operation. If weather conditions warrant or an emergency crisis occurs, all DEN employees may be required to work extended hours and/or shifts.

About Everything Else

Job Profile

CI2214 IT Systems Architect

To view the full job profile including position specifications, physical demands, and probationary period, click here.

Position Type

Unlimited

Position Salary Range

$103,977.00 – $171,562.00

Starting Pay

Based on education and experience

Agency

Denver International Airport

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. 

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days’ notice.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

For information about right to work, click here for English or here for Spanish.