In July 2018, DEN began the Great Hall Project – a renovation of the airport’s main Jeppesen Terminal to create an airport for the future with enhanced safety and security, a more intuitive passenger flow and increased capacity to accommodate continued growth. This project will create a safer, more efficient and modernized Great Hall that serves as a warm welcome to Denver, keeps up with increasing demand, and leaves a lasting impression on all passengers and visitors.
Please note the following tips to help keep your terminal experience as smooth as possible during construction:
- Check FlyDenver.com before you head to DEN. Delays are expected to be minimal for travelers during the first phase of construction, but we encourage you to check for information such as current security wait times before you arrive at the airport
- Follow the signs. The terminal will look different from what you may be used to. Make sure to pay attention as you travel through the terminal and use posted signage to help you navigate around construction
- When in doubt, ask for help. Find a friendly DEN Ambassador or customer service agent wearing a blue vest, or any airport employee you see wearing a badge
AIRLINE TICKET COUNTERS ON THE MOVE
Several airlines have moved their ticket counters to temporary locations. Airline moves will continue through much of the project until work on the ticket counters is complete. You can always find an updated list of airline ticket counters here.