Beginning May 25, 2023, the Parking and Transportation Department will transition to a new system called Express Park, a contactless way of accessing the employee parking lots. Express Park uses stickers called Automatic Vehicle Identification (AVI) tags that are placed on windshields. These stickers will grant access to the employee parking lots. Antennas located at the entrances and exits of each gate will scan the sticker and open the gate automatically. Parking access will no longer be tied to SIDA badges; this means that employees will no longer be required to display a hangtag when parking in an employee lot.
If you currently display ExpressToll ® tag or transponder, you will not be required to receive a DEN-issued sticker/transponder.
If you do not have an ExpressToll® tag, you can receive an ExpressPark DEN AVI tag from your department’s Authorized Signatory or you can visit the Parking Permit and Sales Office to pick up a tag. The office is open Monday to Friday, 8 a.m. to 5 p.m., and it is located on the East Terminal, 1st, door 113.
Once you have received your sticker/transponder, you are ready to complete the enrollment form. You will need the number on the ExpressPark AVI tag or Express Toll pass number, as well as your vehicle’s make, model, year and license plate number. Employee Parking will only allow three active vehicles on record, at a time. Each vehicle must have its own separate tag. Follow the link to complete the employee parking enrollment form. The Parking Permit and Sales office will program your previously assigned lot onto your sticker. Once your enrollment is approved, you will receive an email confirmation and may begin parking.
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ExpressPark FAQ's
How do I register for ExpressPark?
Please visit this page to access the form. You will need your vehicle information and AVI or ExpressToll® number in order to complete the enrollment process. The Parking Permit and Sales office will program your previously assigned lot onto your sticker. Once your enrollment is approved, you will receive an email and may begin parking.
How does ExpressPark work?
ExpressPark uses transponders/stickers (called AVI tags) that you place on your windshield to grant you access into the employee parking lots. Antennas at the entrance to the parking lots scan the tag and, if parking access is valid, will open the gates to grant entry. Your parking access will no longer be tied to your SIDA badge or Access Card.
Who can I talk to about issues I am having when entering?
If you are at the gate, press the call button on the gate box and an Agent will assist you to get in. We ask that you contact the Parking Permit and Sales office, (303) 342-4086 or email [email protected], so they can investigate the issue.
What is the benefit of using ExpressPark?
ExpressPark is a contactless way of accessing the employee parking lots. With the parking sticker/transponder on your windshield, the antennas will scan the sticker and open the gate as long as you have valid parking. No more rolling down your window in the cold to scan your badge!
How do I get an ExpressPark DEN AVI tag?
You will receive your ExpressPark DEN AVI tag from your Authorized Signatory or the Parking Permit and Sales office. You will not be able to complete enrollment if you do not have your AVI tag or ExpressToll® number. Follow the link to complete the employee parking enrollment form. Once your company approves the form, you may begin parking. Or
Please stop by the Parking Permit and Sales Office to pick up a tag. They are open Monday – Friday, 8 a.m. - 5 p.m. and are located on the East Terminal, 1st, door 111/113.
How do I install the ExpressPark tag on my windshield?
The sticker should be installed the windshield of your vehicle, similar to an ExpressToll® tag.
The stickers do not work on my vehicle. What else can I do?
Please contact the Parking Permit and Sales office, Monday – Friday, 8 a.m. to 5 p.m. and are located on the East Terminal, 1st, door 111/113 or (303) 342-4086 or email [email protected]
What do I do if I have an ExpressToll® tag?
You can only have one tag on your windshield to prevent any access issues. We can enroll your ExpressToll® tag into DEN’s ExpressPark system. Both systems are separate so your employee parking will not affect your ExpressToll® account.
If this is your first time enrolling, please follow the link to submit your ExpressToll® tag number and vehicle information. Employee Parking will only allow three active vehicles on record, at a time
Can I have more than one vehicle on my account?
Yes, Employee Parking will only allow three active vehicles on record, at a time. You will need a sticker for each vehicle. Note that if you remove the sticker from your windshield, it will no longer work and you will have to get a replacement.
What do I do if I am bringing a vehicle that doesn’t have the sticker?
Please call the Parking Permit and Sales office, (303) 342-4086, to be placed on the No-Tow list. If you would like to enroll the vehicle, please stop by the Parking Permit and Sales Office to pick up a DEN AVI tag and follow the link to update your vehicle information. They are open 8 a.m. to 5 p.m., Monday to Friday, and are located on the East Terminal, 1st, door 111/113. Employee Parking will only allow three active vehicles on record, at a time.
Can I move my sticker to another vehicle?
No, if you remove the sticker from its original placement, it will no longer work, even if there is no visible damage. Please stop by the Parking Permit Sales Office to request a new sticker.
How can I get a new tag for my vehicle?
Please visit the Parking Permit and Sales Office to pick up a tag, located on the East Terminal, 1st, door 111/113, open 8 a.m. to 5 p.m., Monday to Friday. You will need to follow the link to update your vehicle information.
When I renew my badge do I need to continue to update my information with Parking?
No, parking access is no longer tied to your SIDA badge. If you need to update vehicle information, please follow the link to update your vehicle information. Employee Parking will only allow three active vehicles on record, at a time.
I am a Self Pay Employee, how do I pay for my parking?
Please follow the link to create a login and add your credit card to ExpressPark. . You have 10 days from initial enrollment to complete this process to avoid an interruption with access to the parking lot. Your credit card will be automatically charged the monthly parking rate on the 1st of every month.
General Employee Parking FAQ's
Q: Parking Admin in the AOB closes from 12-1 p.m. Monday-Friday, I need a validation completed. What are my options?
A: The Parking Permit Sales Office in the Terminal Level 1 East, inside doors 111-113 is open 8 a.m. to 5 p.m., Monday to Friday.
Q: My car is in an employee lot and won’t start/keys are locked inside/tire is flat, what do I do?
A: DEN has a free vehicle service 24 hours/day. Call 303-342-4645, this is DEN’s parking contractor. They will send someone to your vehicle to assist. A signed waiver is required before they assist you. They will not change a flat tire, only inflate it. They will charge batteries and retrieve your keys if they’re locked inside your vehicle.
Q: My City Vehicle's AVI tag doesn’t work, what do I do?
A: Call the commercial holding lot for assistance at (303) 342-4076. The vehicle must be brought to the commercial vehicle holding lot to replace the AVI tag if it’s not working. DEN SEC tags are replaced by Fleet. Once the tag is replaced, the vehicle must be brought to the commercial vehicle holding lot to have the DEN SEC tag scanned into the AVI system.
Q: How do I get to the East/West City Employee lot?
A: East City Lot: follow the roadway signs to the East Garage Entry and enter at the far right entry by using your credential/badge. Then follow the level 1 roadway to the first garage and take an immediate left to the Employee Lot Entry lane, then use your credential to gain access into the East City Employee Lot.
West City Lot: follow the roadway signs to the West Garage Entries and use your credential/badge at the three far-right entries to gain entry. Follow the roadway to the farthest garage and turn to the west, proceed to the employee entrance and use your badge to gain access into the West City Employee.
Q: It’s my last day of work, where can I park?
A: You may pull a ticket and park in the garage on your last day of employment. Please have your parking ticket validated by your department’s approved validator. You may then exit the garage by inserting your ticket into the machine; you will not be charged. The gate will go up when the transaction is complete.
Q: What parking needs to be done on an employee’s last day of work at DEN?
A: On the last day, pull a ticket to gain access into the parking area, bring the ticket to your supervisor to have it validated, present the ticket upon exit to leave the facility OR, complete a promissory note and send it to [email protected] to have it waived.
Q: How do I request parking for a new employee?
A: Please visit the Employee Parking page on flydenver.com to access the form. You will need your vehicle information and AVI or ExpressToll® number in order to complete the enrollment process. The Parking Permit and Sales office will program your previously assigned lot onto your sticker. Once your enrollment is approved, you will receive an email and may begin parking.
Q: I have been permitted to park in my director’s AOB space when they are not using it. How do I get access on my badge to the AOB 5A or 5B?
A: The employee’s director should send the request to: [email protected].
Q: A contractor needs access in and out of a parking area. What steps do I take?
A: The project manager should contact [email protected].
If you need further assistance, please contact [email protected]