Travel Tips

New DEN Traveler Services

  • The Westin Denver International Airport hotel – reservations are available online

  • The Canine Airport Therapy Squad, or CATS, in which certified therapy dogs roam the concourses for travelers to pet, hug and relax with before takeoff

  • More than 140 shops and restaurants to choose from, including great Colorado flavors like Root Down, Modern Market and Elway’s, along with newly added international brands such as Chick-fil-A

  • Wayfinding touch screens are positioned throughout the concourses. These digital directories provide flight and gate information, directions to nearby shops and restaurants and other helpful information

General Travel Tips

Packing

  • Travelers may bring one carry-on bag and one personal item (purse, laptop, etc.) through security

  • Put medications and other required items in your carry-on bag

  • The Transportation Security Administration’s (TSA) restrictions on taking liquids and gels through security remain in place. For more information on security screening and smart packing tips, visit www.TSA.gov.

  • Leave holiday gifts unwrapped; TSA may open wrapped packages to check the contents

  • Know your airline’s checked bag policies and fees in advance.

Before You Leave for the Airport

  • Please plan accordingly and allow for extra time at the airport.

  • A good rule of thumb is to be inside the airport two hours prior to your flight departure time. This should allow for plenty of time to navigate flight check-in, security lines and travel to your gate. 

  • Before you leave the house, check with your airline to confirm that your flight is on time and check-in online if possible. 

  • Check parking availability at www.flydenver.com.

Parking

  • For real-time parking information while you’re on the road, watch for electronic signs along inbound Peña Boulevard or call 303-DIA-PARK

  • The East and West garages are available for $3/hour or a $24/day maximum. Lower daily rates are offered at the Pikes Peak and Mt. Elbert shuttle lots for $8/day

  • The East and West Economy Lots, located next to the Jeppesen Terminal garages, are available for $13/day.

  • For a guaranteed space, reserved parking is available in either garage for an additional fee of $4 per day, by visiting www.DIAReservedParking.com

  • Short-term parking is available in the East and West garages for $4/hour. This area is intended for passenger pick-up and drop-off. 

  • We offer free vehicle services for our customers including jump starts, tire inflation, and car key retrieval if they’ve been locked in your vehicle. For any of these services, call (303) 342-4645, 24 hours a day, seven days a week. Checking-in  If you didn’t check in online before leaving home, save time with self-service check-in kiosks near airline counters. 

  • Even if you checked in online or at a kiosk, passengers checking bags still need to go to a ticket counter to hand off luggage to the airline. 

  • Many airlines now offer smartphone apps for mobile check-in and flight information.

Picking up

  • Check with your friend or family member’s airline, or visit www.flydenver.com, to confirm that the flight is on time before leaving for the airport

  • Curbside parking at Jeppesen Terminal is prohibited. Avoid the congestion on the passenger arrival level by parking in the East and West Terminal Garages for just $3/hour. With nearly 15,000 combined parking spaces, the garages provide convenient access to the terminal and are generally open during the holiday travel season. 

  • The Final Approach cell phone waiting lot is located at 7684 N. Wenatchee St, approximately three miles west of the Jeppesen Terminal along Peña Boulevard. It can be easily accessed via eastbound Peña Boulevard to 75th avenue and northbound Gun Club Road; westbound Peña Boulevard to Wenatchee Street; or from East 78th Avenue. Signs are posted along all access routes. This facility includes dining options and free Wi-Fi. 

  • Parking or stopping along any airport roadway is illegal and dangerous and violators are subject to ticketing.

Traveling with children or persons 75-years-old or older 

Technology tools

  • Get flight status information, road conditions, parking lot availability, security wait times, airport maps, ground transportation and more at www.flydenver.com

  • Follow us on Twitter and “like” us on Facebook for frequent airport updates 

  • DEN offers free Wi-Fi Internet access, phone charging stations and free global calling throughout the airport.

Simply ask for help

  • DEN’s volunteer Ambassadors - easy to spot in their custom Spyder blue vests - and Customer Service staff are available throughout the terminal and concourses to provide directions and information. 

  • Passengers without Internet access can use these helpful airport telephone numbers:

    • 303-DIA-PARK (342-7275) – Select “option one” for information on parking availability in DEN lots

    • 303-342-4059 – Information on DEN ground transportation

    • TEXT 720-370-9002 – General airport questions 303-342-2000 

    • DEN Customer Services for out-of-town visitors 1-800-AIR-2-DEN